Frequently Asked Questions

How long does shipping take

Orders are typically delivered within 3-7 business days

What Payment Methods Do You Accept

We accept E-Transfer and Cryptocurrency payments

Do you offer refunds

Please contact our support team within 14 days of receiving your order.

How to Get Free Shipping

Free shipping applies to orders over $400 (before tax). Orders under $400 incur a $20 shipping fee.

 

Still have questions? You can always contact support if you need further assistance.

How does the tracking process work?

Each package is assigned a unique tracking number providing detailed updates. Tracking is emailed in the late afternoon on the day of shipment. Mail is processed by 3:30 PM PST daily; there’s no difference in delivery time if dropped off before that time.

 

Still have questions? You can always contact support if you need further assistance.

What is the difference between MDMA and MDA?

MDMA vs. MDA: MDMA is more empathogenic with less stimulation; MDA has stronger visuals and lasts longer.

 

Still have questions? You can always contact support if you need further assistance.

When and how does my order ship?

Orders ship within 24 hours of e-transfer payment (excluding weekends). Sent via Canada Post Express with 1–3 day delivery. You’ll receive tracking by email.

 

Still have questions? You can always contact support if you need further assistance.

What do I need to place an order?

To place an order:

  • You must be over 19 years or older
  • Must have a valid shipping address
  • Use a valid payment method, we only accept interac e-transfer and crypto
Can I cancel, edit, or add to my order?

Yes, as long as your order has not been shipped. Email us at info@pacificshrooms.ca and we will confirm the cancellation. Then place your new order.

 
Can I contact someone directly?
Yes, we have a customer representative available that you can communicate with by email or chat. Our hours of operation are from 9:15am to 6:00pm PST and we can usually respond immediately or within an hour or two of your request.
Can you guarantee that my product package will arrive after ordering?
We recommend a secure delivery address. If your package goes missing, contact us and we’ll try to make it right. Still have questions? You can always contact support if you need further assistance.
Are there risks associated with MDMA use?
Yes, MDMA risks include dehydration, hyperthermia, serotonin syndrome, and potential neurotoxicity—especially in hot environments like clubs. Still have questions? You can always contact support if you need further assistance.
What are the benefits of using ketamine as a therapeutic?
Benefits of ketamine: Rapid depression relief, promotes neuroplasticity, effective for treatment-resistant cases, fewer chronic side effects. Still have questions? You can always contact support if you need further assistance.
Can I still order even if it's not legal in my State / Country?
All our packages are shipped discreetly. We’re fully aware of the fact that psilocybin and other psychedelic products are illegal. We do everything possible to make sure the privacy of our customer is protected at all cost during shipment. That’s why we recommend you pay for an Insurance fee to cover the privacy of your shipment.
What happen' s if my package is intercepted by the law enforcement?
We have a 96% success delivery rate. We ship discretely, with the shipping company responsible for providing you with all the security you need. Your package is a blank box with no fiscal address on it or the name of the recipient.
Do you ship to my state / country?

We ship to all states in the Canada, including Puerto Rico. We also ship to 40 other countries worldwide. These different parts of the globe include :

  • Untied States
  • Europe (We ship to all countries within the European union)
  • UK
  • Ireland
  • Australia
  •  UAE
  • Malaysia
  • Singapore
  • South Africa
  • Egypt
  • Morocco 

Note that if you do not see your location on this list, feel free to contact our support team directly on our website or 

contact us